International Delegation of Scotiabank Toronto and Scotiabank Dominican Republic visit new offices of GCS - image  on

International Delegation of Scotiabank Toronto and Scotiabank Dominican Republic visit new offices of GCS

The executives held meetings for two days to evaluate upcoming projects and define strategies that strengthen the synergistic alliance between GCS and Scotiabank.

International Delegation of Scotiabank Toronto and Scotiabank Dominican Republic visit new offices of GCS - image  on

Seminar on Financial Innovation, Payments and Technology

GCS participated with its tPago and Mi Punto brands in the Seminar on Financial Innovation, Payments and Technology held at the Central Bank of the Dominican Republic, on February 21-23, 2018.

The participation in this event reinforces the leadership of GCS in the market, reiterating our commitment and support to the financial and technological sectors.

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GCS inaugurates modern offices

GCS inaugurated in December 2017 its new offices located in the 8th. floor of the Roble Corporate Center.

The facilities have a modern and elegant style, with stunning views of the city. The open-space design encourages creativity, integration and collaboration, aligned with the new international trends.

This new space also has a modern 24-hour Monitoring Center, a Customer Service team designed to address the concerns of customers, as well as several conference rooms.

The new offices are carefully designed to serve our clients and associates with the greatest possible height, transmitting and strengthening the avant-garde image that has characterized GCS since its inception.

The Roble Corporate Center is located on the street Rafael Augusto Sánchez, corner with streetf Freddy Prestol Castillo, Piantini, Santo Domingo.

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Tech Talk Event 2017

Technology magazine from the Mercado Exchange division, made summit with technology executives from the main public and private institutions in the Embajador Hotel, Diplomatic Hall.

Entrepreneurs and professionals spoke about the growing disruptive influence of technology in the Dominican Republic of the future. In this industry, the changes are operating exponentially worldwide, creating a new way to grow and also undertake at the national level.

Guillermo Arduino, the international presenter of CNN en Español, with more than 20 years of expertise, was in charge of moderating the panelists and interviewees of this Tech Talk Event. The presenter of the space of Science and Technology “Clix” – first CNN program in Spanish to win an Emmy – shone for its eloquence, and marked a before and after in the moderation on Technology in the Dominican Republic.

The first panel consisted of the president of Altice Dominicana Martin Roos, the president of Indotel, José del Castillo Saviñon and the VP of Management and Development Solutions, Interconnection and International Services of Claro, Carlos Cueto. The panelists showed the will to build a more competitive sector that allows a broader Internet penetration in the country to create more opportunities for Dominicans. “We want all Dominicans to have access to technology,” said José del Castillo, president of INDOTEL, adding “our goal is to reach 70% Internet penetration.”

Then in an interview with the President of Citi Dominican Republic, Maximo Vidal, spoke of the strategy of Cybersecurity, increasingly necessary in companies, to offer a service of value and confidence for the client.

The Tech Talk presented the disruptive proposals of the Dominican Republic both in the world of artificial intelligence applied to business and 3D printing. The dynamic and personal testimony of a young Dominican, Erich Frankenberg, who is conquering the most successful companies of the world – evolving from Twitter to Amazon – enriched the perspective, and proposed an example of personal improvement and successful expatriation in Asia. From the presentation of Erich we will also retain the four components of technology: organization, optimization, automation and revolution.

Finally, in the last panel, it was about the interrelation between Finance and Security. Having representatives of financial institutions and leaders in the local online payment market and having the participation of Eugene Rault Grullón of Digital Popular Blue Services, Manuel Alejandro Grullón of GCS International and Maria Waleska Alvarez of Nap del Caribe; as well as by the Central Bank, Fabiola Herrera, it was possible to discuss transversally: the opportunities for financial inclusion through the new modes of online payments and via telephone, without forgetting the decisive component, Security.

With this Summit, Mercado Exchange once again offered an optimal platform for exchanging future-bearing ideas to enrich the content proposal of the Mercado Media Network. This first Tech Talk Event Summit, was the ideal setting for the release of the Magazine Technology November-December 2017.

The Tech Talk Event 2017 was sponsored by Altice Dominicana, Azul, Claro, Indotel, Cecomsa, GCS International, Cannon, GCS System, Reid & Company, logic One, Esso and Visanet.

Source: Revista Mercado

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Seguros Universal wide channel of micro insurance after alliance with GCS Systems and Altice

It makes available to the Dominicans 4 plans through mobile telephony via tPago, Orange m-peso and bank subagents nationwide.

Santo Domingo. – Seguros Universal, a subsidiary of Grupo Universal, presented the new sales channels to facilitate access to micro insurance and favor the financial and social inclusion of people who are in the so-called “base of the pyramid”.

Thanks to the alliance of the market leader insurer with GCS Systems and Altice, people will be able to purchase micro insurance products to cover their forecasting needs through mobile telephone via tPago, Orange M-peso and banking sub-agents nationwide.

Wilfredo Baquero G., General Manager of Seguros Universal, said that the main motivator of this alliance is the high sense of shared corporate social responsibility and the concern to continue opening protection options for all people. “We are democratizing the access of insurance by placing four micro insurance within reach of the mobile phone to cover funeral expenses, personal accidents and catastrophic illnesses in a simple and fast way, at a cost of 35, 58 and 70 pesos per month, respectively.”

 The microinsurance products Celeste Plus, Ultimate Plus, Safer and Personal Accident Expenses will be available immediately at tPago; while in October Orange M-peso will be included and in November the banking sub-agents will be included.

The impulse of this project is based on the Sustainable Development Goals of the UN 2030 Agenda, in objective number one: End of Poverty; its objective number eight: Decent Work and Economic Growth; and objective number 17: Alliances to achieve the objectives, which is why together with GCS Systems and Altice we will continue working so that more people have the possibility of a better quality of life, “said Baquero.


  • Celeste Plus. A microinsurance for funeral expenses, which includes up to 50 thousand pesos in basic services to take a loved one to his/her final resting place, such as: municipal cemetery, coffin, wake in chapel or house, flower arrangement, among others. Cost: 35 pesos per month, includes taxes.
  • Ultimos Gastos Plus. Complete plan of funeral expenses, with unlimited services in municipal or private cemetery, coffin up to 50 thousand pesos, bus for family transport, tent, tax payment, among others. Cost: 58 pesos per month, including taxes.
  • Mas Segura. It offers coverage of up to half a million pesos for diagnoses of women’s own cancer, whose amount can be used for hospitalization, laboratories, procedures and ambulatory medications. This micro insurance can be acquired free of medical analysis, at a cost of 70 pesos per month.
  • Personal Accidents. A micro insurance that provides protection against an accident that causes physical damage to the person. Includes coverage of up to 100 thousand pesos in case of death, loss of member, total or partial disability as a result of an accident, as well as reimbursement of medical expenses of up to 20 thousand pesos.
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Strategic Alliance of Banco Adopem and tPago and carry out event for small business companies

Through an event held at the Adopem NGO Training Center, the company GCS Systems with its product tPago announced its strategic alliance with the ADOPEM Bank, in order to continue its intention to provide more opportunities for services to its customers. . Adopem Bank, institution characterized by the development of the family through its incorporation into the formal credit economic system, required by the social and economically less favored sectors, within a framework of ethical values, seeking the retribution of society in general and in this way improve the quality of life of Dominicans.

The new tPago agreements with Banco ADOPEM represent another achievement of the product, which is characterized by being an exclusive option for mobile transactions that facilitate fast, safe and convenient payments to distributors of mass consumption products. It currently has more than 350,000 clients, important financial institutions, invoicing partners and all the telephone companies in the country.

In addition to this new business segment, Banco ADOPEM users will be able to link their accounts to carry out all the activities offered by tPago, such as consultations, transfers, bill payments, minute reloads, purchase in stores, etc.

This activity was led by Brian Paniagua, CEO of GCS System and Mercedes Canalda of Beras Goico, Executive Vice President of ADOPEM Bank, who highlighted how profitable this partnership will be for both entities and for their clients.

Paniagua, CEO of the company, indicated that through this initiative tPago reaffirms its interest, to continue the process of integrating new companies to the platform for the benefit of Banco Adopem’s clients.

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Both companies have launched a pilot plan at grocery stores and pharmacies

Banco Popular Dominicano and the company GCS Systems (tPago) signed an agreement to develop various initiatives that will promote the financial inclusion of thousands of Dominicans, who currently do not have access to traditional banking services.

In this way, both companies have begun to collaborate in the deployment and implementation of certain financial operations through non-banking commercial establishments. Among other transactions, these businesses may accept on behalf of the financial institution payment of loans, payment of credit cards, deposits and withdrawals of accounts.

In this collaboration framework, Popular and GCSSystems carry out a pilot plan in different grocery stores, pharmacies and other businesses in the capital. They offer customers the so-called virtual wallet, a prepaid account in Banco Popular, associated with a mobile phone with tPago, in which customers charge with cash in one of the banking sub-agents and can perform, in a simple manner, transactions such as minute reloads, transfers, bill payments, among others.

This financial inclusion agreement is feasible thanks to the Regulation of the Banking Sub-agent, a new regulatory framework approved by the Monetary Board last March, whose ultimate goal is to facilitate access to basic financial services to segments of the unbanked population and to carry said services to places of the national geography until now not covered by the traditional financial entities. The signatories of the agreement, Messrs. Juan Lehoux A., Executive Vice President of Personal Businesses and Branches of Banco Popular, and Brian Paniagua, CEO of GCSSystems, were very optimistic about the future of the figure of the banking sub-agent, since for many families will be an opportunity to reduce the entry barrier to the regulated financial system. It is estimated that 60% of the population of the Dominican Republic is not banked.

The banking sub-agent in Latin America The figure of the banking sub-agent, although recent in the Dominican Republic, has long been present in other Latin American nations such as Peru, Mexico, Ecuador, Colombia, Venezuela, Chile, Bolivia or Guatemala. The pioneer country was Brazil, where bank subagents emerged in 1973 and now exceed 150,000 commercial establishments. In all these countries, these businesses benefit from a greater flow of customers, who, in turn, access financial products in familiar places and with extended hours. Its proliferation has reduced the use of physical money, replaced by electronic transactions, which affects the safety of users. At its last meeting in Mexico, the nations that make up the G-20 ratified that financial inclusion, like that achieved through the network of bank subagents, is “a necessary condition for poverty reduction”. For this reason, the Popular develops these initiatives aligned with its Corporate Social Responsibility programs to improve the quality of life of the communities.

De este modo, ambas empre​sas han comenzado a colaborar en el despliegue e implementación de determinadas operaciones financieras a través de establecimientos comerciales no bancarios. Entre otras transacciones, estos comercios podrán aceptar en nombre de la entidad financiera pago de préstamos, pago de tarjetas de crédito, depósitos y retiros de cuentas.

En este marco de colaboración, el Popular y GCSSystems llevan a cabo un plan piloto en distintos colmados, farmacias y otros comercios de la capital. En ellos se ofrece a los clientes la denominada billetera virtual, una cuenta prepagadaen el Banco Popular, asociada a un teléfono móvil con tPago, en la cual los clientes cargan con dinero en efectivo en uno de los subagentes bancarios y pueden realizar,de manera sencilla, transacciones como recargas de minutos, transferencias, pagos de facturas, entre otras.

Este convenio de inclusión financiera es factible gracias al Reglamento del Subagente Bancario, un nuevo marco regulatorio aprobado por la Junta Monetaria el pasado mes de marzo, cuyo fin último es facilitar el acceso a servicios financieros básicos a segmentos de población no bancarizados y llevar dichos servicios a lugares de la geografía nacional hasta ahora no cubiertos por las entidades financieras tradicionales. ​Los firmantes del acuerdo, los señores Juan Lehoux A., vicepresidente ejecutivo de Negocios Personales y Sucursales del Banco Popular, y Brian Paniagua, CEO de GCSSystems, se mostraron muy optimistas ante el futuro de la figura del subagente bancario, ya que​ para multitud de familias supondrá una oportunidad de reducir la barrera de entrada al sistema financiero reglado. Se estima que el 60% de la población de República Dominicana no está bancarizada.

​El subagente bancario en Latinoamérica La figura del subagente bancario, aunque reciente en República Dominicana, goza de larga data en otras naciones de América Latina como Perú, México, Ecuador, Colombia, Venezuela, Chile, Bolivia o Guatemala. El país pionero fue Brasil, donde los subagentes bancarios surgieron en 1973 y a día de hoy superan los 150,000 establecimientos comerciales. En todos estos países, estos comercios se benefician de un mayor flujo de clientes, quienes, a su vez, acceden a productos financieros en lugares familiares y con horarios extendidos. Su proliferación ha reducido el uso de dinero físico, sustituido por transacciones electrónicas, lo cual repercute en la seguridad de los usuarios. En su última reunión en México, las naciones que conforman el G-20 ratificaron que la inclusión financiera, como la que se logra con la red de subagentes bancarios, es “una condición necesaria para la reducción de la pobreza”. Por ello, el Popular desarrolla estas iniciativas alineadas a sus programas de Responsabilidad Social Empresarial para mejorar la calidad de vida de las comunidades.

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Principal institutions of the country integrate with tPago to receive donations through the mobile phone

At a breakfast held at the La Dolcerie restaurant, tPago launches its new product ” Donaciones tPago ”, a service through which users can make donations to Nonprofit Organizations through the tPago platform.

The company’s commitment is to provide these institutions with a new way to receive their donations, easily, quickly and safely.

With the integration of this new service to tPago, the social responsibility of the company is strengthened, in order to be able to contribute to the welfare and improvement of the different social causes that join the platform.

Among the foundations that up to now are affiliated with tPago are: Las Margaritas Foundation, Dominican Heart Care, Fe y Alegría Foundation, Abused Women’s Case Assistance Board, Diabetic Education Pro Aid Foundation ” Learning to live ”, Friends Against Childhood Cancer Foundation, Quiéreme Como Soy Foundation, St. Jude Foundation, Doggie House, Blue Life, Possible Future and Abriendo Camino Foundation.

Brian Paniagua, CEO of GCS Systems, expressed his satisfaction of being able to provide  more than 350,000 users the service, a way to make donations in real time, from anywhere and at any time 365 days a year at no cost. He reported that GCS Systems with its tPago product will never stop the process of integrating new functionalities to the platform for the benefit of customers and the country.

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Seguros Pepin clients may pay their insurance with tPago

The insurance company Pepín signed an agreement with the company GCS Systems for the use of the tPago product. Through this tPago tool, clients of Seguros Pepín will be able to pay their individual policies. The agreement was signed by Messrs. Hector Corominas Pepín, President of Seguros Pepín and Brian Paniagua, CEO of GCS Systems.

Mr. Hector Corominas Pepin, expressed his satisfaction at being able to offer a payment tool to customers; Fast, modern and reliable. “We are entering a new era in which the technology available to our mobile phones allows us the flexibility to make payments at any time and day, safely and in real time.” “This is one of the most innovative services that exist in the Dominican market,” he said.

For his part, Mr. Brian Paniagua, expressed his satisfaction of being able to continue offering tPago users access to new services through this platform for the benefit of both clients.

On the other hand, the CEO of GCS-Systems indicated that through this initiative tPago reaffirms the commitment of the entity with the users, never to stop the process of integrating new companies to the platform for the benefit of the clients.

Currently, tPago has more than 300,000 people affiliated with the product and more than 6 million transactions, a result that shows the excellent reception that tPago has received in the market.

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tPago simplifies the purchases with the new service tPago Net

The technological solution tPago announced the launch of its new product ” tPago Net”, a service through which users can more easily make their purchases online, using their mobile phone number, without risking their financial information.

n the framework of a cocktail, held at the Mitre restaurant, the company referred to its commitment to innovation, in order to adapt to each of its customers’ needs.
With the integration of this new service to tPago, the company’s responsibility to continue expanding its product portfolio is strengthened, saving the user time, since in a few steps the client can make his/her payment, from his/her savings account and/or current or from their credit card.

Among the pages that up to now are affiliated with tPago Net are:, and

Any affiliate to tPago will be able to easily identify the pages that offer payments with tPago Net by means of the tPago button, and after filling the shopping cart, they will find among the payment options to tPago. After pressing the icon, they immediately place their phone number and continue their transaction through the mobile phone.

By offering the details of this initiative, Brian Paniagua, CEO of GCS Systems, expressed his satisfaction to be able to provide more than 390,000 users with the service, a way to make their purchases online in real time, any time 365 days of the year at no additional cost.

Source: Acento